Services
Specialist reports across all major property insurance claim types. The methodology is consistent: a clear proximate cause statement, evidence-based findings, clear scope, regardless of claim type or complexity.
On-site inspection of the insured property to identify the proximate cause of the claimed loss, assess the full extent of resultant damage, and determine the appropriate scope of reinstatement. Pre-existing defects and maintenance issues are identified and documented separately from resultant damage.
Metal sheet (Trimdek, Colorbond, Custom Orb / corrugated), concrete and terracotta tiles, ridge cap and pointing, hip and valley flashing, sarking and anticon, dektites and pipe flashings, guttering and downpipes, fascia and bargeboards, skillion and flat roof membranes.
Specialist roof inspection and causation analysis. Storm or impact damage must be distinguished from age-related deterioration, improper installation, and deferred maintenance, all of which can present similarly to the untrained eye. Monarch's roof reports make that distinction clearly and defensibly.
Single, multi-level, and high-rise inspections available. Multi-storey and high-rise roofs assessed via expert drone imagery where roof walking is unsafe, impractical, or restricted by access.
Estimates must be structured so that a builder can quote accurately without calling for clarification. Every category is labelled by room or area with dimensions. Line items specify elevation. Prelims, insurances, and mandatory items are always included.

Technical inspections for claims that require depth beyond a standard building assessment.
Asbestos-containing material identification in older residential and commercial properties, including sheds and outbuildings.
Moisture mapping, Category 3 water classification, and mould assessment following water damage events.
Single-room or multi-area post-repair inspection confirming works meet scope and standard.
Minor make safe works completed during site attendance, with a make safe report included.
Precise identification of the failure source, flow path documentation, and systematic assessment of resultant damage to structure, linings, flooring, and finishes. Water category classification and drying scope are included where relevant.
Photo: Fachy Marín / Unsplash
Post-fire building assessment addressing the full spectrum of loss, including fire, heat, smoke, soot, and suppression damage, across structural elements, services, finishes, and outbuildings. Monarch has specific experience with asbestos-containing shed structures common to Queensland properties.
Travel fees apply beyond 50km of our Wynnum office. Revision requests on any report or scope are responded to within 48 hours of receipt. Contact us for a current fee schedule.
| Service | Turnaround | Notes |
|---|---|---|
| Causation Report & Estimate Incl. site and claim-specific images and mud maps. All images labelled. |
48 hrs from attendance | Standard causation inspection, report and estimate. Excludes roof inspection/report. |
| Roof Report: Single Storey | 48 hrs from attendance | Additional to causation report fee if both are required. |
| Roof Report: Double Storey Expert drone report |
48 hrs from attendance | Additional to causation report fee if both are required. |
| Roof Report: High-Rise Expert drone report |
By agreement | Pricing depends on building height, access, and airspace requirements. |
| Minor Roof Make Safe Incl. make safe report |
During attendance | Additional to report fee. Completed within same attendance. |
| Post-Repair Quality Inspection: Simple Single room, area or roof |
48 hrs from attendance | |
| Post-Repair Quality Inspection: Complex Multiple rooms, areas or roof structures |
72 hrs from attendance | |
| Hourly Rate Complex attendances, larger scopes, onsite mediation |
- | |
| Independent Expert Assessment Direct insurer/loss adjuster engagement on disputed, stalled, or technically complex claims |
By agreed scope | Scope, timeframe and fee structure confirmed before engagement. See Independent Expert Assessment. |
| Leak Detection CCTV pipe, shower spray test, pressure test, thermal imaging |
72 hrs from attendance | |
| Travel Fee | - | Commences beyond 50km radius of Wynnum. |
Contact us to discuss a referral, a panel arrangement, or your claims reporting requirements.